Dealing With Difficult People
Cava, Roberta
Dealing With Difficult People How to Deal With Nasty Customers, Demanding Bosses and Annoying Co-Workers - Mumbai Jaico Publishing House 2008 - 280p
includes index and biblioraphy
Understanding behaviour and its effects Dealing with manipulators Communication skills for dealing with difficult people Dealing With Difficult clients Dealing With Difficult supervisors Dealing With Difficult co-workers Dealing With Difficult subordinates
9788179929209 295
O66 / C313
Dealing With Difficult People How to Deal With Nasty Customers, Demanding Bosses and Annoying Co-Workers - Mumbai Jaico Publishing House 2008 - 280p
includes index and biblioraphy
Understanding behaviour and its effects Dealing with manipulators Communication skills for dealing with difficult people Dealing With Difficult clients Dealing With Difficult supervisors Dealing With Difficult co-workers Dealing With Difficult subordinates
9788179929209 295
O66 / C313