Communication Skills in Health and Social Care

By:

Moss, Bernard

Contributor(s):

Moss, Bernard

Material type: Text

TextPublication details: Los Angeles Sage 2017Edition: 4th edDescription: 249pISBN:

9781526401335

DDC classification:

O26 M855

Partial contents:

Accceptance .1 Active Listening ...........6 Advising .......15 Advocacy........15 Anti-discriminatory practice ....22 Assertiveness...............28 Assessment .......32 Barriers to Good communication..........39 Breaking bad News.........44 Chairing meetings........52 Challenging ........59 Communication and Social Media ..........63 Complaints ...........67 Confidentiality ............70 Conflict management ........75 Court room skills .........83 Ecomaps.......89 Emotional intelligence .....94 Empathy.....98 Endings .......110 Establishing a Professional Relationship ......113 Feedback-Giving and receiving .........121

Tags from this library: No tags from this library for this title. Log in to add tags.

Holdings
Item type	Current library	Call number	Status	Date due	Barcode
Books	DVK Library Stack -> Third Floor -> O	O26 M855 (Browse shelf(Opens below))	Available		22132944

includes index and biblioraphy

Accceptance .1
Active Listening ...........6
Advising .......15
Advocacy........15
Anti-discriminatory practice ....22
Assertiveness...............28
Assessment .......32
Barriers to Good communication..........39
Breaking bad News.........44
Chairing meetings........52
Challenging ........59
Communication and Social Media ..........63
Complaints ...........67
Confidentiality ............70
Conflict management ........75
Court room skills .........83
Ecomaps.......89
Emotional intelligence .....94
Empathy.....98
Endings .......110
Establishing a Professional Relationship ......113
Feedback-Giving and receiving .........121

There are no comments on this title.

to post a comment.