TY  - BOOK
AU  - Downs, Lisa J
AU  - Downs,Lisa J
TI  - Listening Skills Training
SN  - 9781562865023
PY  - 2019///
CY  - Alexandria
PB  - ASTD Press
N1  - includes index and biblioraphy; 1. Introduction : How to use this Book Effectively ...............1  Assessing the needs of Learners ................11  Designing interactive training ......................19  Facilitating listening skills training .................27  Evaluating and Improving Listening Skills Training ....................37  Individual and Small- Group Sessions ..............43  Healf-Day Session ................51  Full-Day Session ......................61  Multiday Session ..............71  Content Modules .....................97  Assessments Training Intruments ..................119  Structured experiences ............145  Using the Compact Disc ...............177
ER  -