Hochschild, Arlie Russell. <br/><br/>
The Managed Heart Commercialization of Human Feeling / 
Arlie Russell Hochschild. 
 - London :   University of California Press ;  1983. 
 - 307 p. ; 
<br/><br/> includes index and biblioraphy 
<br/><br/><label>ISBN: </label>   
<br/><br/><label>Dewey Class. No.: </label>P31  / H657