TY  - BOOK
AU  - Batra, Kiran
AU  - Batra,Kiran
TI  - The Confident You:  Make a Big Difference in Small Ways
SN  - 8176931810   
U1  - O41 
PY  - 2000///
CY  - New Delhi
PB  - BPI India Pvt.Ltd
N1  - includes index and biblioraphy; An inclination to bond:the starting point of interaction  Visual impact  The expressive impact  Delivery skills  A list of commonly used phrases
ER  -