TY  - BOOK
AU  - Ivey, Allen E
TI  - Essentials of Intentional Interviewing:  Counseling in a Multicultural World
SN  - 9780495097242
U1  - O63 
PY  - 2008///
CY  - Australia
PB  - Thomson Brooks/ Cole
N1  - includes index and biblioraphy; SECTION I   INTRODUCTION  1	Skilled Interviewing and Counseling 3  1.1	COUNSELING AND INTERVIEWING   4  1.2	OUR MULTICULTURAL WORLD   5  1.3	LISTENING TO CLIENT STORIES FROM A BASE OF WELLNESS    i  1.4	CULTURAL INTENTIONALITY: Developing Multiple Responses    10  1.5	THE MICROSKILLS APPROACH    12  1.6	THE MICROSKILLS LEARNING MODEL AND RESEARCH VALIDATION    16  1.7	YOUR NATURAL STYLE: An Important Audio or Video Exercise    17  2	Ethics, Multicultural Competence,and Wellness 20  2.1	ETHICS IN INTERVIEWING AND COUNSELING    21  2.2	DIVERSITY AND MULTICULTURAL COMPETENCE    27  2.3	WELLNESS AND POSITIVE PSYCHOLOGY   32  3  Attending and Observation Skills: Basic to Communication 40  3.1     DEFINING ATTENDING BEHAVIOR   41  3.2    EXAMPLE INTERVIEWS: Do I Want to Become a Counselor?  3.3    INDIVIDUAL AND MULTICULTURAL ISSUES IN ATTENDING BEHAVIOR   47  3.4    OBSERVATION SKILLS    52  3.5    BECOMING A SAMURAI    55  SECTION II   HEARING CLIENT STORIES: How to Organize an Interview  4	Questions: Opening Communication   59  4.1	DEFINING QUESTIONS   60  4.2	EXAMPLE INTERVIEW: Conflict at Work    62  4.3	INSTRUCTIONAL READING: Making Questions Work for You    67  5  Encouraging, Paraphrasing, and Summarizing: Skills of Active Listening 74  5.1    DEFINING ACTIVE LISTENING    75  5.2    EXAMPLE INTERVIEW:  They Are Teasing Me About My Shoes    77  5.3    INSTRUCTIONAL READING:  The Active Listening Skills of Encouraging, Paraphrasing,and Summarizing   82  6  Observing and Reflecting Feelings: A Foundation of Client Experiencing 89  6.1	DEFINING REFLECTION OF FEELING    90  6.2	THE LANGUAGE OF EMOTION   93  6.3	EXAMPLE INTERVIEW: My Mother Has Cancer    94  6.4    INSTRUCTIONAL READING: Becoming Aware of and Skilled With Emotional Experience   98  7  How to Conduct an Interview Using Only Listening Skills 104  7.1    DEFINING THREE KEY CONCEPTS FOR EFFECTIVE INTERVIEWING: Predicting Interview Skill Results, the Basic Listening Sequence, and Empathic Understanding    105  7.2    INSTRUCTIONAL READING:  Decisional Counseling and the Five Stages/Dimensions of the Well-Formed Interview     7.3    EXAMPLE INTERVIEW: I Can`t Get Along With My Boss    120  SECTION III   HELPING CLIENTS GENERATE NEW STORIES THAT LEAD TO ACTION: Influencing Skills and Strategies  8  Supporting While Challenging: Confrontation 129  DEFINING CONFRONTATION  INSTRUCTIONAL READING: The Specific Skills of Confrontation  EXAMPLE INTERVIEW:  Balancing Family Responsibilities    140  9   Focusing the Interview: Exploring the Story From Multiple Perspectives 145  9.1    DEFINING FOCUSING    146  9.2    EXAMPLE INTERVIEW:  It`s All My Fault-Helping Clients Understand Self-in-Relation    151  9.3    INSTRUCTIONAL READING:  Multiple Contextual Perspectives on Client Concerns    156  9.4    ADVOCACY AND SOCIAL JUSTICE    160  10  Reflection of Meaning and Interpretation/Refraining: Helping Clients Restory Their Lives 162  10.1    DEFINING THE SKILLS OF REFLECTING MEANING AND INTERPRETATION/REFRAMING      10.2    EXAMPLE INTERVIEW:  Travis Explores the Meaning of a Recent Divorce    167  10.3    INSTRUCTIONAL READING 1:  The Specific Skills of Eliciting and Reflection of Meaning    170  10.4    INSTRUCTIONAL READING 2:  The Skills of Interpretation/Reframing    175  11   Self-Disclosure and Feedback:  Bringing Immediacy Into the Interview 181  11.1    INTERPERSONAL INFLUENCE, LISTENING SKILLS, AND INFLUENCING STRATEGIES-INTERVIEW EXAMPLE    182  11.2    DEFINING SELF-DISCLOSURE    186  11.3    DEFINING FEEDBACK   190  12  Logical Consequences, Information/Advice,and Directives: Helping Clients Move to Action 193  12.1	DEFINING EOGICAE CONSEQUENCES    194  12.2	DEFINING INFORMATION AND ADVICE    198  12.3	DEFINING DIRECTIVES    200  SECTION IV   SKILL INTEGRATION, TREATMENT PLANNING, AND USING THEORY WITH MICROSKILLS
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