Lesikar, Raymond V

Business Communication Making Connections in a Digital World - 11th ed. - New Delhi Tata Mcgraw Hill Publishing Company Ltd 2011 - 736p

includes index and biblioraphy

Introduction : Communication in the Workplace Fundamentals of Business Writing Adaptation and the Selection of Words Construction of Clear Sentences and Paragraphs Writing for Effect Basic Patterns of Business Messages The Writing Process and an Introduction to Business Messages Directness in Good-News and Neutral Messages Indirectness in Bad-News Messages Indirectness in Persuasive Messages Strategies in the Job-Search Process Fundamentals of Report Writing Basics of Report Writing Short Reports and Proposals Long, Formal Reports Graphics Other Forms of Business Communication Informal Oral Communication Public Speaking and Oral Reporting Cross-Cultural Communication, Correctness, Technology, Research Techniques of Cross-Cultural Communication Correctness of Communication Technology-Enabled Communication Business Research Methods

9780070146808 0

Q88 / L565