TY - BOOK AU - Hargie, Owen AU - Hargie,Owen TI - Skilled Interpersonal Communication: Research, Theory and Practice SN - 9781138823778 U1 - O26 PY - 2017/// CY - New York PB - Routledge KW - Interpersonal Communicat N1 - includes index and biblioraphy; The features of interpersonal Communication ...........1 A conceptual model of Skilled interpersonal Communication .........15 Communicating without words: Skilled nonverbal behavior..........41 Rewarding others: The skill of reinforcing ........81 Finding out about others: the skill of questioning ..........117 Showing understanding for others.............153 Paying attention to others : The skill of Listening ...........173 Getting your message across........203 Telling others about yourself: The skill of Self-disclosure ................231 Opeing and closing interactions ..............269 Standing up for yourself : the skill of Assertiveness ..........311 Using your influence ...........349 Working things out together .........403 working with others ........435 ER -