| 000 | 00893nam a2200229 a 4500 | ||
|---|---|---|---|
| 001 | nice12345678 | ||
| 003 | Monogr.mrc | ||
| 005 | 20200112134316.0 | ||
| 008 | 06-May-16s2007 Newa grp 000 0 eng | ||
| 020 |
_a8183280773 _c295 |
||
| 082 | 0 | 0 |
_aLS _bY105 |
| 100 | _aYadav, Madhukar | ||
| 245 |
_aThe Winning @ Call Centre _bConfessions of a Calling Agent |
||
| 260 |
_aNew Delhi _bWisdom Tree _c2007 |
||
| 300 | _a299p | ||
| 500 | _aincludes index and biblioraphy | ||
| 505 | 2 | _aWhat is a call centre The building blocks Choose a career,not a carrier Problem faced by an agent and their solution Realistic targets should be sought Widen your horizons Are call centers here to stay The controversies-stealing information Comparison-India vs Rest of Asia List of call centers in India | |
| 700 | 1 | _aYadav, Madhukar | |
| 902 | _bSFS | ||
| 942 | _cBK | ||
| 999 |
_c75644 _d75644 |
||