000 00990nam a2200229 a 4500
001 nice12345678
003 Monogr.mrc
005 20200112135025.0
008 14-May-16s2005 Newa grp 000 0 eng
020 _a0826481477
_c175
082 0 0 _aO26
_bSH261
100 _aShaw, Peter
245 _aConversation Matters
_b How to Engage Effectively With One Another
260 _aNew York
_bContinuum International Publishing Group Inc.
_c2005
300 _a190p
500 _aincludes index and biblioraphy
505 2 _a1 Conversations that engage, discern and stretch 5 2 Listening conversations 17 3 Encouraging conversations 41 4 Challenging conversations 63 5 Short conversations 81 6 Painful conversations 99 7 Unresponsive conversations 119 8 Joyful conversations 137 9 Practical principles and pitfalls 157 10 Conclusion: Where next? 175
700 1 _aShaw, Peter
902 _bTFS
942 _cBK
999 _c78320
_d78320